ARCTIC ICE MATTRESS WARRANTY

ARCTIC ICE MATTRESS CO guarantees that your mattress will be replaced or repaired at our option, should it be deemed defective because of faulty workmanship or structural defects during the first ten (10) years of the warranty, excluding specific limitations contained herein.
Limitations and Exceptions This limited warranty does not apply to business, commercial, institutional, or other non-residential uses. This Limited Warranty does not apply to (i) merchandise that was, at any time, used as a floor sample or display model, (ii) merchandise purchased “as is” or second-hand, (iii) merchandise purchased at a distress sale or a going-out-of-business sale, (iv) merchandise purchased from a liquidator, or (v) merchandise obtained from a rental retailer. This limited warranty does not cover the following: Fabric stains, pilling, soiling, mold, mildew and burns A mattress or foundation not being used in a manner in which it was designed or originally manufactured Structural damage to a mattress caused by using an improper bed frame or foundation. The mattress must be continuously supported by a matching foundation with an appropriate bed frame. A mattress or foundation that is not defective. Normal body impressions OF less than three quarters of one inch (3/4”) in depth on Mattresses. The zippered mattress cover more than thirty days after the date of purchase Comfort preference OR Sheet fit Transportation costs No warranty, expressed or implied, applies to any condition resulting from misuse, abuse, delivery, or transportation damage, nor any condition resulting from incorrect or inadequate maintenance, cleaning, or care. This Limited Warranty is null and void if merchandise has been damaged in moving from original point of delivery to you, the original retail purchaser. THE TERMS AND CONDITIONS STATED IN THIS LIMITED WARRANTY SHALL BE THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF A MANUFACTURING DEFECT DURING THE WARRANTY PERIOD. IN NO EVENT SHALL ARCTIC ICE MATTRESS CO. BE RESPONSIBLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR SIMILAR DAMAGES, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. IN NO EVENT SHALL THE RESPONSIBILITY OF ARCTIC ICE MATTRESS CO. BE OTHER THAN ITS SOLE OBLIGATION TO REPAIR OR REPLACE THE PRODUCT. THIS EXCLUSIVE REMEDY SHALL NOT BE DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE SO LONG AS ARCTIC ICE MATTRESS CO. IS WILLING AND ABLE TO REPAIR OR REPLACE ANY ARCTIC ICE MATTRESS OR ARCTIC ICE FOUNDATION FOUND, UPON EXAMINATION BY AN AUTHORIZED REPRESENTATIVE OF ARCTIC ICE MATTRESS CO. TO CONTAIN A MATERIAL MANUFACTURING DEFECT. IF YOU USE AN INAPPROPRIATE FOUNDATION OR BOX SPRING WITH THIS MATTRESS, SUCH USE WILL VOID THIS LIMITED WARRANTY. ARCTIC ICE MATTRESS CO. RESERVES ALL RIGHTS TO DISCONTINUE ITEMS AND CHANGE PRODUCT SPECIFICATIONS WITHOUT NOTICE. Remedy Under this Limited Warranty, ARCTIC ICE MATTRESS CO. exclusive obligation during the applicable warranty period is to repair or replace, at its option, any ARCTIC ICE MATTRESS CO. mattress or ARCTIC ICE MATTRESS CO. foundation found, upon examination by an authorized representative of ARCTIC ICE MATTRESS CO., to contain a material manufacturing defect. If within the warranty period, identical materials are unavailable at the time of repair or replacement, ARCTIC ICE MATTRESS CO.  reserves the right to substitute materials of equal or better quality. Claim Procedure If a problem arises which you feel is covered by this Limited Warranty, contact the ARCTIC ICE MATTRESS CO. authorized retailer from which you purchased your mattress. The retailer you purchased your mattress from is your service provider. Retailers determine their service area based on the trading areas they sell products into. Your retailer is an authorized ARCTIC ICE MATTRESS CO. service provider even if they are no longer merchandise or sell the brand. The original bill of sale and the law label from the defective product are necessary for the fulfillment of this Limited Warranty. Any claim for warranty service must be accompanied by the necessary information, and provided within the warranty period, to satisfy the Limited Warranty requirements. ARCTIC ICE MATTRESS CO. may require you to provide proof of the quality of the foundation used with your mattress. If necessary, the retailer will contact ARCTIC ICE MATTRESS CO. to establish service. If the problem can be easily corrected, ARCTIC ICE MATTRESS CO. will authorize the retailer to make those repairs. ARCTIC ICE MATTRESS CO. reserves the right to require that defective parts be returned upon request. ARCTIC ICE MATTRESS CO. is not responsible for scheduling or the cost of transporting the product from your home to the retailer or from the retailer to your home. You must make those arrangements with the retailer. If the retailer you purchased the product from has closed and you need service, contact ARCTIC ICE MATTRESS CO. Caution ARCTIC ICE MATTRESS CO. reserves the right to refuse service and invalidate this Limited Warranty when, upon inspection, the ARCTIC ICE MATTRESS CO. mattress or ARCTIC ICE MATTRESS CO. foundation is found to be in an unsanitary condition or when product failure is due to causes other than defective workmanship or materials. Please refer to the “Mattress & Foundation Care Instructions” section of this Limited Warranty for proper mattress and foundation care. MATTRESS & FOUNDATION CARE INSTRUCTIONS DO Do give your mattress set time to “air out” upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible. Do carry your mattress flat on its side. It’s easier to handle and you’ll be less likely to damage the mattress. Do keep your bedding clean. We suggest using a mattress pad or mattress protector, especially if children will be using the bed. Do replace the old foundation when purchasing a new mattress. An old foundation may not provide sufficient support. It may appear that your new mattress is sagging when it is really the foundation that supports the entire mattress. Do use an appropriate frame and center support for queen and king size sets. Using the right support frame will ensure that your warranty remains in effect. DON’T DON’T PLACE YOUR MATTRESS NEAR OPEN FLAME OR EXPOSE TO FIRE. THIS MATTRESS IS NOT FLAME OR FIREPROOF, AND CAN IGNITE AND/OR BURN IF EXPOSED TO OPEN FLAME OR FIRE. Don’t smoke in bed. This mattress is manufactured as required by federal law to resist, but not necessarily eliminate, ignition by smoldering cigarettes. Don’t let anyone stand or jump on your mattress or foundation. It was not built for that kind of weight concentration or abuse. Don’t allow your mattress to get wet because some of the upholstery materials may compress. Protect it from water or other liquids. Don’t remove the law label or tag at the end of your mattress. This label serves as a means of identification to establish your right to the Limited Warranty. Don’t use dry cleaning fluid of any type on your mattress. These chemicals will damage some of the construction materials and will void the limited warranty. The white top covers on all ARCTIC ICE MATTRESS CO. Mattresses are removable for spot cleaning if it is necessary. Spot clean only in cold water using a mild detergent. Dry on a drying rack indoors. Do not machine wash or machine dry. Do not lay out in the sun to dry. Do not dry clean.

ARCTIC ICE MATTRESS CO- guarantees that your mattress will be replaced or repaired at our option, should it be deemed defective because of faulty workmanship or structural defects during the first ten (10) years of the warranty, excluding specific limitations contained herein.